Refund policy

At MÜLLERHEIM, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, we offer a simple and straightforward refund policy.

Here's how it works:

  • If you received a defective product, or if the product you received is different from what you ordered, you may return the item within 30 days from the date of purchase for a replacement or a full refund.

  • If you are not completely satisfied with your purchase, you may return the item within 30 days from the date of purchase for a full refund. Please note that the product must be in its original condition, with all packaging and tags intact.

We will process your refund as quickly as possible, and you can expect to see the refund within 5-7 business days. Please note that shipping and handling fees are non-refundable.

Products sold by unauthorized sellers will not be covered by our refund policy. If you purchase a product from an unauthorized seller, it will not be eligible for return or refund.

If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team. We are always here to help and ensure that you have a positive experience shopping with Mullerheim.

Thank you for choosing MÜLLERHEIM and we look forward to serving you again in the future!